COME JOIN TEAM TROUT
Being part of Team Trout. You enjoy 50% discount on food in our Restaurant, Lounge and Bistro, Sage Benefits (Shop discounts, entertainment discounts, 24 health line and much more), 25% discount on food at the Lakes Distillery, and Duvet day (extra days holiday in your birthday month)
As well as having the opportunity to progress through your career, there are some other ways for our employees to earn more money while they work :
- You will also be part of our gratuities club (Tips).
- Refer a Friend scheme : Refer a friend to work for the Trout Hotel and your friend completes a successful 3-month probation period you will receive a £2,000. bonus
* Refer a friend: Both the referrer and referee must be employed by Trout Hotel Cumbria Limited to receive the bonus.
It’s a great place to work :)
We are looking for creative, passionate, and enthusiastic chef’s to join our kitchen team: Competitive Salary for all our chef positions.
Chef de Partie
RESPONSIBLE TO : Head Chef
HOURS OF WORK : 45 Hours over a five day period, Part Time Flexible working would be considered.
STATEMENT OF PURPOSE:
Responsible to the Head Chef for :- The effective and efficient delivery of all Food provided by the hotel, with the aim that they provide consistently the highest standard of cuisine and adhere to all the food hygiene procedures while completing their tasks.
Within your new role, you will enjoy live-in accommodation which comprises of a shared house.( on a temporary bases)
KEY RESPONSIBILITIES
1 To assist the Head Chef in delivery of all food served at the Trout Hotel.
2 Adhere to strict food hygiene procedures.
3 Ensure you work to the standard operating procedures for your department.
4 Competently work in all sections of the kitchen.
5 Liaise with senior chefs and attend briefings as required.
6 Meet the needs of our customers if physically able to do so.
7 Ensure that all prep is produced for the section that you are working on.
8 Assist other members of the team in the kitchen when required.
9 Prepare and serve all meals to the required standard.
10 Complete Health and Safety documentation when required.
11 Understand and promptly respond to checks.
12 Maintain the cleanliness of the kitchen at all times.
13 Supervise, manage and coach junior chefs.
14 To promote a safe, healthy and environmentally secure environment.
15 Attend training sessions and training activities as requested.
16 Any other reasonable request of line manager.
*This document outlines the duties required for the post for the time being, to indicate the level of responsibility. It is not a comprehensive or exclusive list and duties may be varied from time to time which do not change the general character of the job or the level of responsibility.
COMMIS CHEF
RESPONSIBLE TO: Head Chef
HOURS OF WORK: Full or Part Time (flexible working)
STATEMENT OF PURPOSE:
Responsible to the Head Chef for –
The effective and efficient delivery of all food provided by the hotel, with the aim that they provide consistently the highest standard of cuisine and adhere to all the food hygiene procedures while completing their tasks.
Within your new role, you will enjoy live-in accommodation which comprises of a shared house.( on a temporary bases)
KEY RESPONSIBILITIES
- To assist the Head Chef in delivery of all food served at the Trout Hotel.
- Adhere to strict food hygiene procedures.
- Prepare and serve all meals to the required standard.
- Ensure all prep is produced on the section that you are working on.
- Ensure you work to the standard operating procedures for the department.
- Assist other members of the team in the kitchen when required.
- Understand and promptly respond to checks.
- Meet the needs of our customers if physically able to do so.
- Complete Health and Safety documentation when required.
- Comply with all relevant legislation relating to health and safety, food hygiene regulations and licensing legislation.
- To promote a safe, healthy and environmentally secure environment.
- Attend training sessions and training activities as requested.
- Any other reasonable request of line manager.
JUNIOR SOUS
We are looking for creative, passionate, and enthusiastic chef to join our kitchen team
What we are looking for:
* Passion for preparing and cooking quality fresh food.
* Experience chef with good knife skills and can work well under pressure.
* Experience working in a high-volume kitchen.
* Hands-on experience with various kitchen equipment
* Good communication skills and the ability to work under pressure.
* A self-motivated team player, with a desire to develop your career as a chef.
* Willingness to learn and strive in a fast-paced environment.
If you think this is the perfect role then don’t miss out, we want to hear from you.
Within your new role, you will enjoy live-in accommodation which comprises of a shared house.( on a temporary bases)
Please apply via email.
For full job description and person specification for all currant vacancies, please email Lorraine Barr or Sue Eccles
Email:lorraine.barr@trouthotel.co.uk or Sue.eccles@trouthotel.co.uk
WAITING/BAR STAFF
RESPONSIBLE TO: Restaurant Manager
HOURS OF WORK: A variety of Shifts Available
JOB TYPE: Part-time, Temporary,
SALARY: £9.60 per hour
STATEMENT OF PURPOSE:
Responsible to the Restaurant Manager for:
The effective service of the food and beverage operation provided by the Restaurant, Bistro, Lounge Bar, Function and Conference facilities, with the aim that they provide the highest level of customer service.
KEY RESPONSIBILITIES
- Adhere to the standard operating procedures for your department.
- Preparing the Restaurant, Bistro or Bar Areas for service
- Serving food and beverages as per standards.
- Dealing with customer requests as per standards.
- Promote a customer focused culture within the Restaurants
- Taking orders, processing bills and payments via EPOS
- Cleaning down and keeping dining and subsidiary areas, clean, safe and organised.
- Maintaining the cleanliness of the Restaurant, Bistro, Lounge Bar.
- Report any maintenance issues to the Restaurant Supervisors.
- Attend training sessions and training activities as requested.
- Comply with all relevant company legislation relating to health and safety, food hygiene regulations and licensing legislation in your department.
- To promote a safe, healthy and environmentally secure environment.
- Any other reasonable request of the line manager.
SKILLS
The ability to work and communicate effectively with the general public, other members of the team and with all levels of management, good timekeeping. Previous experience working in hospitality or customer service role.
RECEPTIONIST
RESPONSIBLE TO: Front of House Manager
HOURS OF WORK: 30 hours over 4 days
JOB TYPE: Permanent
SALARY : £10.00 per hour
STATEMENT OF PURPOSE:
A rare opportunity to join our well established front office team. Working 30 hours over 4 days (including weekends and Bank holidays) , the ideal candidate would need to be able to work a combination of early and late shifts on reception. Experience in a similar role using hotel reservations software Rezlynx and Microsoft packages is essential. The job holder would need to have substantial experience in hotel operations at 4 star level and have excellent customer care skills.
KEY RESPONSIBILITIES
- Maximising guest’s satisfaction.
- Deal with all telephone enquires in a polite and effective manner.
- Ensure that excellent customer care is promoted throughout the department.
- Ensure the reception department work to the Standard Operating Procedures.
- From initial phone call, reservation, confirmation, check in, stay and check out.
- Ensure that correct information is available for each department within the hotel.
- Deal with any customer requests as appropriate or pass to the relevant department.
- Maximise room occupancy.
- Maximise room rate.
- To ensure the Trout Hotel comply with all relevant legislation relating to health and safety, food hygiene regulations and licensing legislation
- To promote a safe, healthy and environmentally secure environment.
- Attend training sessions and training activities as requested.
- Any other reasonable request of line manager.
HOUSEKEEPING ASSISTANT
RESPONSIBLE TO : Head Housekeeper
HOURS OF WORK : Part Time
JOB TYPE : Part time
SALARY : £ 9.60 per hour
STATEMENT OF PURPOSE:
Responsible to the Head Housekeeper for: –
The effective cleanliness and maintenance of the Trout Hotel, with the aim that they provide the highest level of cleanliness throughout the hotel and provide excellent customer service.
KEY RESPONSIBILITIES
- To ensure agreed standard of cleanliness and hygiene are maintained in all bedrooms and public areas agreed with the Head Housekeeper.
- To look for areas that the housekeeping department can improve on the cleanliness and facilities we offer our guests.
- To provide excellent customer service.
- Maintain the Standard Operating Procedures provided for the housekeeping department.
- To ensure that all equipment, furniture and furnishings are maintained, checked and kept in good working order and report relevant faults.
- Ensure that requests from guests are carried out in a timely manner.
- Ensure that any complaints or feedback are dealt with in a timely manner and passed on to the Head Housekeeper.
- Liaising with your supervisor and head housekeeper as required.
- Take all reasonable steps to ensure the safety of guests, property and the building.
- To promote a safe, healthy and environmentally secure environment.
- To ensure the ongoing compliance with statutory requirements relating to the work of the Department.
- Adhere to all health and safety procedures.
- Attend training sessions and training activities as requested.
- Any other reasonable request of the line manager.
COVID-19 considerations:
This is a covid secure workplace as we have strict working practices in place together with access restrictions. We have invested significantly in providing appropriate PPE, hygiene products & training
To be notified of our most recent job opportunities, please follow our Facebook page – Trout Hotel.
To apply for all current job vacancies please send your CV to Lorraine.barr@trouthotel.co.uk