Customer Safety Policy

Please select how many people will be staying

Reception

Booking procedure, check in and check out will be streamlined to keep contact to a minimum.

Read More

Bedrooms

As well as stepping up levels of cleaning, all surfaces and upholstery will be sanitised.

Read More

Public Areas

As well as rigorous cleaning processes, you’ll find hand sanitisers throughout the hotel.

Read More

Toilets

Resident guests are requested to use their own bathrooms rather than the public toilets.

Read More

Food and Drink

All indoor dining will be strictly spaced with booking restrictions that allow for social distancing.

Read More

Payment Methods

Contactless card payments are advised and all room bookings will be settled prior to arrival.

Read More

Team Members

Significant training and restructuring has taken place with regards to Covid 19 guidelines.

Read More

Social Distancing

The hotel has been reconfigured to facilitate distancing in accordance with guidelines.

Read More

Protective Equipment

As well as industry leading cleaning products, all team members are equipped with PPE.

Read More

Cleaning and Disinfection

We’ve adopted a strict routine of cleaning, disinfection and sanitising using industry leading products.

Read More

Gardens and Outdoors

Outdoor service will be restricted to ordering and pre-paying for your food and beverages.

Read More

If Symptoms are Present

All staff are under a contractual agreement to report any contagious diseases or reportable illnesses

Read More

Exclusive offers and seasonal specials

Sign up to our newsletter to keep up to date with our latest news and Lake District treats.

* indicates required
I'm interested in