The room was extremely comfortable with all that you would expect at a four star hotel. The restaurant food was exceptional in quality and presentation and deserves very special praise, particularly on a busy Saturday night when kitchen resources can be at a premium. -Robert & Joyce Frost
I and a party of 3 others stayed in your Hotel for 2 nights last week, Thursday & Friday. On behalf of us all I would like to say how enjoyable our stay was. Food, accommodation and the staff were all excellent. We would certainly stay again. Thank you very much. -Ian Chinsall
Just returned from a fabulous two night stay this weekend, I know we can do rave reviews on various social sites but I would like to drop you a few lines to thank you for everything over the last two days. The food was exceptional thank you for your upgrade the room was lovely. Where I work is very stressed out environment and from time to time you need that few days to sit and relax. Once again thank you, I am sure you must be exceptionally proud of your four star hotel and all the staff that work hard to make this hotel successful. -David Hurn
Can I just thank the Trout Team for a brilliant night last night, the food, the staff where all fantastic!! You can see why this hotel is probably the best in Cumbria, once again thank you. -Howard Graham
On Behalf of Amcor Flexibles Cumbria, I would like to thank The Trout Hotel for making the Long Service Awards Dinner on Friday 8th February 2013 a memorable evening. The food was excellent; please convey my thanks to the Chef and Kitchen Staff. I would also like to thank all the dining room staff for the faultless service which contributed to a relaxed atmosphere where everyone was able to enjoy themselves. As organizer of the Dinner, I would like to thank you all for the help and support given to me during the months prior to the event. -Elly Bates
I just wanted to write and pass my thanks and appreciation to your friendly and ever helpful staff during my stay at The Trout Hotel. I travel a lot on business and stay in many different hotels both in the UK and overseas and perhaps the greatest compliment I can pay you is that it feels like I am staying with friends and family when at The Trout. Whether it was the bar staff advising on wine by the glass or bottle, or the breakfast team helping with a bacon sandwich in a travel bag for my drive down to Manchester early on Thursday, nothing was too much trouble and always delivered with a smile. When you are frequently away from home on business, nothing could be nicer. Thank-you! -Martin Wenban
I had been on holiday to the Lakes with my two children and parents. We dined in your bar Wednesday & Thursday tea time and thought it was so good I had to write to praise you all. The food was absolutely delicious, service was attentive, friendly and had a ‘nothing is too much trouble’ attitude. We were wary of bringing two small children into your establishment but they were welcomed and looked after brilliantly which was great. If we ever visit again the Trout will most definitely be on our list to do again and I wouldn’t hesitate to recommend to my friends. I am still dreaming of your Steak & Ale Pie ! -Emma Wilson
I am writing to give you feedback following my stay last night at your hotel. This is the third or fourth time I have stayed for the one night when I visit my team in West Lakes. I have to say that the service you provide is just excellent, your staff and I mean all your staff are extremely friendly, nothing is a problem to them and they are always courteous and polite. Last night when I arrived there was no parking spaces but one of your staff in reception very kindly offered her space as she was about to leave shortly. This morning I needed to leave early so I checked out at around 6.30am and asked your staff if I could have some cereal and a cup of tea as the restaurant didn’t open until 7.00am, again this was not a problem and was dealt with easily and efficiently. The hotel is real value for money and its accommodation and food is of the highest standard, but the people you have working for you complete the picture for me. A fantastic customer experience, please feedback to all your staff and keep up the great work. Thank you and hope to see you soon -Jag Paddam
As always the service and attention to detail was of the highest quality… no wonder your entrance area is full of awards. The girls loved every minute of their party especially the food. The Menu left all of us struggling to decide which to choose, we could have eaten all of it. The quality and presentation was superb especially the beef which to be able to offer rare, too well done, on a Sunday roast is beyond me. Please could you  thank Paul who looked after us impeccably and always with a bit of humour. We had a managers meeting this morning and your staff were mentioned, all the managers said how lovely everyone was and customer service was amazing.  Again thank you for making our end of year party so enjoyable. -Andrew & Sue
We came for dinner to celebrate my husband’s 70th Birthday. Everyone had a wonderful time. The staff was so helpful and the meal was lovely. We sat for quite a while over the meal and were assured we were welcome to stay as long as we liked. Many Thanks to Dave and the team for their warmth and efficiency. As always the Trout was first class. -Mrs Glaister