Customer Safety Policy

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Booking procedure, check in and check out will be streamlined to keep contact to a minimum.

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As well as stepping up levels of cleaning, all surfaces and upholstery will be sanitised.

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Public Areas

As well as rigorous cleaning processes, you’ll find hand sanitisers throughout the hotel.

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Resident guests are requested to use their own bathrooms rather than the public toilets.

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Food and Drink

All indoor dining will be strictly spaced with booking restrictions that allow for social distancing.

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Payment Methods

Contactless card payments are advised and all room bookings will be settled prior to arrival.

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Team Members

Significant training and restructuring has taken place with regards to Covid 19 guidelines.

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Social Distancing

The hotel has been reconfigured to facilitate distancing in accordance with guidelines.

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Protective Equipment

As well as industry leading cleaning products, all team members are equipped with PPE.

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Cleaning and Disinfection

We’ve adopted a strict routine of cleaning, disinfection and sanitising using industry leading products.

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Gardens and Outdoors

Outdoor service will be restricted to ordering and pre-paying for your food and beverages.

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If Symptoms are Present

All staff are under a contractual agreement to report any contagious diseases or reportable illnesses

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